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Academy:
Submitted By:
Michael Bowling
Phone:
865-307-2122
Email:
westknoxtigerrock@gmail.com
Description:

Removing people from communication list causes an error

I have a group labelled "after school" and I want to send a communication to a portion of those students. I cannot take a couple students out of the group when making the communication as it gives me an error. Right now it looks like my only options are to go under each student's profile and temporarily take them out of the group and then add them back when I am done or I have to send each email individually. 

Notes & Comments

I tried to replicate this issue several times, and the remove student button seems to work whenever I try to remove a student from a communication.  I tried to replicate it by communicating with that specific tag in our test environment.

Can you create a new communication and try removing students?  If you get the error again, can you please send me the URL of the specific communication so I can try to replicate it?

thanks,

Created By: Michael Reade  3/30/2024 11:52 AM Sent To Customer on 3/30/2024 11:52 AM