Feedback and Support
Next Release (Release #32)
Feedback Categorization Status
Students
Family Notes

When creating notes for students that are in a family, you can now create a family note that will appear in the notes history of all students that belong to that family.

Created By: Tim Myers
Created On: 4/30/2024
Family Notes

When creating notes for students that are in a family, you can now create a family note that will appear in the notes history of all students that belong to that family.

Area: Students
Type: Enahancement
Created By: Tim Myers
Created On: 4/30/2024
Adding "suffix" option for names

The suffix field has been added to student and lead profiles.

Created By: Tim Myers
Created On: 5/4/2024
Adding "suffix" option for names

The suffix field has been added to student and lead profiles.

Area: Students
Type: Enahancement
Created By: Tim Myers
Created On: 5/4/2024
Sort by age

When you sort students by oldest to youngest or youngest to oldest on the student dashboard, the list will now be sorted by birthdate and not just age.

Created By: Tristan Stathas
Created On: 5/24/2024
Sort by age

When you sort students by oldest to youngest or youngest to oldest on the student dashboard, the list will now be sorted by birthdate and not just age.

Area: Students
Type: Enahancement
Created By: Tristan Stathas
Created On: 5/24/2024
Billing
paid invoices

Paid invoices will default to sort by create date but can be changed to sort by payment date.

Created By: Mark Hatchett
Created On: 5/16/2024
paid invoices

Paid invoices will default to sort by create date but can be changed to sort by payment date.

Area: Billing
Type: Enahancement
Created By: Mark Hatchett
Created On: 5/16/2024
Spelling error

Invoice is spelt wrong in the first line

Created By: Michael Bowling
Created On: 5/25/2024
Spelling error

Invoice is spelt wrong in the first line

Area: Billing
Type: Enahancement
Created By: Michael Bowling
Created On: 5/25/2024
Communications
Multiple School Owner - Creating E-mail Campaigns

Users that have access to multiple academies can now copy message templates and campaigns from one academy to another.

Created By: Brad Hoffman
Created On: 1/20/2024
Multiple School Owner - Creating E-mail Campaigns

Users that have access to multiple academies can now copy message templates and campaigns from one academy to another.

Area: Communications
Type: Enahancement
Created By: Brad Hoffman
Created On: 1/20/2024
Previous Release (Release #31)
Feedback Categorization Status
General
Data Grid View for Resources

A new screen has been developed for resources that is a simple data grid view that allows you to filter by document category.  The documents in this view are the same as the documents accessed through the brand diagram.

Created By: Patrick Nelson
Created On: 6/2/2024
Data Grid View for Resources

A new screen has been developed for resources that is a simple data grid view that allows you to filter by document category.  The documents in this view are the same as the documents accessed through the brand diagram.

Area: General
Type: Enahancement
Created By: Patrick Nelson
Created On: 6/2/2024
Feedback Updates

The landing page of feedback has been updated to show a history of the current user's feedback on the current status instead of all the current feedback.

Communications from feedback will now include the full comment history and include a link to make a comment on the original feedback item if there is a question or comment required.

Created By: Patrick Nelson
Created On: 6/2/2024
Feedback Updates

The landing page of feedback has been updated to show a history of the current user's feedback on the current status instead of all the current feedback.

Communications from feedback will now include the full comment history and include a link to make a comment on the original feedback item if there is a question or comment required.

Area: General
Type: Enahancement
Created By: Patrick Nelson
Created On: 6/2/2024
Security issue

Students can no longer go directly to their profile if they are not logged into the app.  Users will be presented with a login screen if they are not logged in.  Once they log in, the browser will remember the login for future sessions.   Extra logic has been added to ensure that only account owners and staff members can access the student profile

Created By: Bryce Bicknell
Created On: 5/20/2024
Security issue

Students can no longer go directly to their profile if they are not logged into the app.  Users will be presented with a login screen if they are not logged in.  Once they log in, the browser will remember the login for future sessions.   Extra logic has been added to ensure that only account owners and staff members can access the student profile

Area: General
Type: SupportRequest
Created By: Bryce Bicknell
Created On: 5/20/2024
Events
Event export

When you export data to Excel, the screen turns was locked with the grey color, and you have to use the browser's back button to navigate back to the previous screen to continue.  This has been fixed.

Created By: Robert Dallas
Created On: 5/28/2024
Event export

When you export data to Excel, the screen turns was locked with the grey color, and you have to use the browser's back button to navigate back to the previous screen to continue.  This has been fixed.

Area: Events
Type: Bug
Created By: Robert Dallas
Created On: 5/28/2024
Communications
No Show Campaigns

You can now create "No Show Campaigns" and connect them to your trials.  When you move a lead to "Appointment No Show" status, the lead will immediately get the first message.  Subsequent messages will be sent on the scheduled days inviting the student to reschedule.  No-show campaigns are connected to each trial, so you have a specific message you want to send for each offer. You can create a custom campaign for each offer or use the same message for every trial.

Created By: Patrick Nelson
Created On: 6/2/2024
No Show Campaigns

You can now create "No Show Campaigns" and connect them to your trials.  When you move a lead to "Appointment No Show" status, the lead will immediately get the first message.  Subsequent messages will be sent on the scheduled days inviting the student to reschedule.  No-show campaigns are connected to each trial, so you have a specific message you want to send for each offer. You can create a custom campaign for each offer or use the same message for every trial.